Consumer Psychology (B-KUL-HMH52F)

6 ECTSEnglish39 First termCannot be taken as part of an examination contract
Bas Burcak (coordinator) |  Bas Burcak
OC Business Administration FEB Campus Brussel

Upon completing this course successfully, students will acquire comprehensive knowledge of consumer psychology. They will also develop a robust, theory-based understanding of the dynamic interplay among various factors shaping consumer behavior, and their implications for decision-makers.

This course evaluates the following learning outcomes: 

The student

1.12 The student understands how understanding consumers can steer and improve operational marketing management decisions

1.13 The student analyzes operational problems and questions related to consumer psychology, taking into account a specific context

1.14 Drawing on scientific knowledge about and insights into consumer psychology, the student offers solutions for operational marketing problems and questions related to consumer psychology, taking into account a specific context

2.10 The student analyzes strategic problems and questions related to consumer psychology, taking into account both the specific company context as the broader environment

2.11 The student draws on scientific knowledge and insights to develop an opinion about actual marketing questions, and criticizes traditional marketing approaches

4.6 The student critically reflects upon how societal, international and organizational trends related to consumer psychology can influence the marketing management within an organization

5.1 Collects and consults sources and data purposefully and critically, on the basis of a given management problem or social question and takes into account the characteristics of the type of source or data used (popularizing or scientific source, primary or secondary data).

7.4 Is able to utilize his/her acquired knowledge and his/her ability to think analytically, synthetically, abstractly and/or creatively in a flexible and authentic way in specific and/or complex situations. 

7.5 Is critical and not afraid to question himself/herself and his/her environment.  

9.1 Informs experts and laymen correctly and structurally on his/her general and/or specialised knowledge, both in speaking and writing.

9.2 Chooses and uses the appropriate communication channels and means and adjusts both the communication content and style to the audience and the communication goal. 

9.3 Communicates convincingly, shortly and concisely his/her vision and actions in different contexts and accounts for his/her choices, both in speaking and writing. 

9.4 Substantiates clearly and convincingly.

9.5 Is aware that communication is a two-way street, asks for and anticipates input or feedback of the supervisor(s), listener(s) or reader(s). 

10.6 The student reflects critically upon how important evolutions in consumer psychology can be translated into strategic and operational marketing management, taking into account the specific company context

It is recommended to have completed introductory courses in marketing, psychology, and related fields.

Activities

6 ects. Consumer Psychology (B-KUL-HMH52f)

6 ECTSEnglishFormat: Lecture39 First term
OC Business Administration FEB Campus Brussel

Understanding the consumer is vital for decision-makers ranging from marketing managers to public-policy makers. This course will delve into consumer psychology as a key factor in marketing and will cover a broad range of topics (e.g., identity, persuasion, decision biases etc.).

All course materials, including slides, academic papers, press articles and/or videos etc., will be provided via Toledo.

English.

This course combines interactive lecture and seminar elements with first-hand experiences.

Evaluation

Evaluation: Consumer Psychology (B-KUL-H75049)

Type : Partial or continuous assessment with (final) exam during the examination period
Description of evaluation : Written, Paper/Project, Presentation, Self assessment/Peer assessment
Type of questions : Multiple choice, Open questions


Continuous/ partial assessment with groupwork (10 points; 50% of final grade) and final exam during the examination period (10 points; 50% of final grade). The final exam will consist of multiple-choice questions (with no correction for incorrect answers).

Students who fail in the first examination period can retake the final exam but cannot be reassessed on groupwork. Final grade is composed of the outcome of the retaken final exam (max. 10 points) and the groupwork assessment in the first examination period (max. 10 points).